The RavenWestGuitar Co. 626-309-0411 - Phone RavenWest is open 10 A.M to 5.P.M, Mon Thru Fri. brzcool@yahoo.com We have a flat $36.00 shipping and handling rate PER GUITAR, Which will be added on for multiple guitar orders at a later date. FOR ORDERS FROM OUTSIDE OF UNITED STATES, PLEASE GO TO THE SECTION " INTERNATIONAL SHIPPING ". If for any reason you have questions please e-mail us at brzcool@yahoo.com. Personal Checks accepted but must clear before guitar will be shipped. If you are not fully satisfied with your purchase, we will gladly refund your money, as long as we are notified with-in 72 hours after you receive your guitar, ( Proof of Delivery Date is required ) and the guitar must be returned to us in the same condition as when it was sent to you. Also, guitar MUST be in it's original packaging, along with all accessories ( Wrenches, Cord, Ect.). PLEASE BE AWARE, That if you notify RavenWest that you would like to return your guitar, We require your guitar to be postmarked with-in 3 days after notifying us of your intent to return your guitar. (In other words, Once you notify us that you wish to return your guitar, Please mail it back to us with-in two days, or your return will be null and void. ( NO EXCEPTIONS.) Shipping is non-refundable and we DO NOT charge a re-stock fee as long as the guitar is in the same condition when we receive it as it was when it was sent to you. Thank you!. Paypal always welcomed. Just drop us an e-mail and we will send you a paypal invoice!. Customer service is priority one at RavenWest. Thank you and we hope you enjoy your RavenWestGuitar! |